We work quickly to process and ship your order, so please ensure the items in your order and address are correct.

• Orders are processed within 2-3 business days of purchase, but may be subject to delay during sale periods and new drops.

  • USA Delivery: Deliveries can take 3 to 7 days for standard shipping, after processing.

  • International Delivery: Deliveries can take long due to your countries customs. This can be a few weeks…we track these extremly closely.

  • Pre-Sale Orders: Please note, selecting a pre-order item may cause delays to the dispatch of your full order. Pre-order time frames are not exact, instead these are estimated time frames of dispatch and could be subject to change.

  • By purchasing from ITSNOTAPHASE LLC, you accept and agree to our terms & service.

Learn more about taxes on global orders

Due to the nature of our products, we do not accept returns or exchanges. Please review sizing and product details carefully before placing your order. If you have any questions, feel free to reach out to our support team prior to purchasing.

• Need help with sizing or fit? Hit us up before ordering — we’ve got you.

• Any shipping fees associated with exchange orders are the responsibility of the customer.

• All prices shown on ITSNOTAPHASE are in USD. By placing an order with ITSNOTAPHASE LLC, you are responsible for any taxes, original shipping charges, all applicable customs and duty import fees. If you require a change to your order details, please email us or contact us immediately. We strongly recommend always providing a shipping address where you or someone you know will always be available to sign for delivery. We always opt for 'signature on delivery' when offered by a carrier. ITSNOTAPHASE cannot be held responsible for orders which have been successfully delivered to the address left on the order, but not received by the customer.